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 Post subject: HP Power Supply Issue!
Unread postPosted: Tue Sep 27, 2011 11:56 pm 
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Joined: Thu Jan 20, 2011 4:21 pm
Posts: 81
Location: UK
Hi


I purchased a used DL560 G1 server with Dual PSU. Within 30 minutes of powering up I heard a "pop" and smelt some smoke.
System indicated a PSU failure but kept going on remaining one PSU. The PSU was definitely faulty as I tried by itself and also checked the server status for the PSU that stated "faulty".

I ordered a second PSU, and plugged it in and got redundancy again.

After another 20 hours or so I heard another "pop" and smelt some smoke again (just like the first time but maybe not as loud).

The server shutdown with a "PSU fault" Red light (at least I think it was the PSU light and not the server health light).
I thought damn.. both PSU have gone??

After recycling the power however the system has booted up fine with both PSU working....

Any ideas what happened?
Something definitely blew and the smell is quite strong!

/var/log/messages shows:

During bootup:

Sep 28 08:39:27 localhost hpasmd[2593]: ProLiant System Health Monitor loading
Sep 28 08:41:06 localhost hpasmd[2593]: WARNING: hpasmd: System Power Supply: General Failure (Power Supply 2)
Sep 28 08:41:06 localhost hpasmd[2593]: WARNING: hpasmd: System Power Supplies Not Redundant
Sep 28 08:41:08 localhost hpasmd[2593]: NOTICE: hpasmd: System Power Supply: General Failure (Power Supply 2) has been repaired
Sep 28 08:41:08 localhost hpasmd[2593]: NOTICE: hpasmd: System Power Supplies Not Redundant has been repaired

after a power on:

Power supply #1
Present : Yes
Redundant: Yes
Condition: Ok
Hotplug : Supported
Power supply #2
Present : Yes
Redundant: Yes
Condition: Ok
Hotplug : Supported


All temperatures are well in range for the PSU cage, CPU's etc - all fans OK

All the server health lights on the front panel are "green" as well.

All internal board diagnostic LED's say system is healthy.

Many thanks!
Ed

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Last edited by edikat on Wed Sep 28, 2011 2:06 am, edited 1 time in total.

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Unread postPosted: Wed Sep 28, 2011 2:03 am 
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Joined: Thu Jan 20, 2011 4:21 pm
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Location: UK
I should add I had this system in a poorly ventilated area.... (this has now been changed and it is somewhere with good ventilation).

I suspect this may have played a part in this story... but doesn't explain the second occurrence and why it has come up after a "smoking" event, a strong smell of plastic... just like the first time it failed.

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"Scud" East
Sun Blade 2500 'Silver' Workstation - Dual 1.6 USIIIi, 4GB, 146GB SCSI, Solaris 10U9
Sun V210, 2x1.33 USIIIi, 8GB, 73GB 15K, Solaris 10U9
Sun V100, USIIi 550, 1.5GB, 40GB, Debian Lenny 5.X


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Unread postPosted: Wed Sep 28, 2011 2:44 am 
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Joined: Thu Jan 20, 2011 4:21 pm
Posts: 81
Location: UK
found problem

C969 under PCI Riser cage has blown.... all black

Doesn't seem to affect anything though...! Not sure why...


Image

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"Scud" East
Sun Blade 2500 'Silver' Workstation - Dual 1.6 USIIIi, 4GB, 146GB SCSI, Solaris 10U9
Sun V210, 2x1.33 USIIIi, 8GB, 73GB 15K, Solaris 10U9
Sun V100, USIIi 550, 1.5GB, 40GB, Debian Lenny 5.X


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Unread postPosted: Wed Sep 28, 2011 7:54 am 
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Joined: Wed Jul 19, 2006 7:37 am
Posts: 5735
Location: Renton, WA
edikat wrote:
found problem

C969 under PCI Riser cage has blown.... all black

Doesn't seem to affect anything though...! Not sure why...


Image


It's a decoupling/filter type cap (tantalum "blasting cap") to make things nice and smooth in the power department. Companies still generally allow their engineers to put on a surfeit of these, so you usually can get away with a few failing (that might change soon - after all they're probably a nickel apiece and only help reliability, so it's not that important, right?). When they blow they generally allow a pretty big current surge through them, causing temporary voltage oddities that can trip monitoring and cause things to behave in odd manners, and sometimes (often) things straighten out after a reset 'cause the short is self-clearing in most cases.

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Unread postPosted: Wed Sep 28, 2011 8:29 am 
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Joined: Thu Jan 20, 2011 4:21 pm
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Location: UK
Many thanks SAQ

I had no idea what it was other than a cap...

When it blew the server immediately went dead... until I recycled the power. I suppose it's not critical then? Not sure why it could have happened though!

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"Scud" East
Sun Blade 2500 'Silver' Workstation - Dual 1.6 USIIIi, 4GB, 146GB SCSI, Solaris 10U9
Sun V210, 2x1.33 USIIIi, 8GB, 73GB 15K, Solaris 10U9
Sun V100, USIIi 550, 1.5GB, 40GB, Debian Lenny 5.X


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Unread postPosted: Wed Sep 28, 2011 9:06 am 
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Joined: Wed Jul 19, 2006 7:37 am
Posts: 5735
Location: Renton, WA
edikat wrote:
Many thanks SAQ

I had no idea what it was other than a cap...

When it blew the server immediately went dead... until I recycled the power. I suppose it's not critical then? Not sure why it could have happened though!


Tantalum "blasting caps" under stress tend to have a failure mode where they short out. It's a known problem, and usually affects older machines than yours. The good news is that it rarely damages much, and is an easy fix (and sometimes can even be ignored).

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Damn the torpedoes, full speed ahead!

There are those who say I'm a bit of a curmudgeon. To them I reply: "GET OFF MY LAWN!"

:Indigo: :Octane: :Indigo2: :Indigo2IMP: :Indy: :PI: :O3x0: :ChallengeL: :O2000R: (single-CM)


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Unread postPosted: Thu Sep 29, 2011 5:34 pm 
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Joined: Thu Nov 08, 2007 4:35 pm
Posts: 611
Location: Lynnwood, WA
In other fields engineers are having the problem that they design with bypass caps in place and when the boards go to assembly the company "optimizes" all the bypass caps out of the design. When the boards come back they have strange noise and interference issues and need to send everything back to manufacturing....hope computers don't go that route.

Facebook on their custom servers for their custom datacenter says no to Tantalum. Tantalum has been considered a part of the war in Congo and to stay away from conflict materials tantalum caps are often avoided. MLC (multi-layer ceramic) caps have gotten better and have higher values in small packages now and are common for bypass caps now.

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Unread postPosted: Thu Sep 29, 2011 8:16 pm 
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Joined: Wed Jul 19, 2006 7:37 am
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Location: Renton, WA
japes wrote:
In other fields engineers are having the problem that they design with bypass caps in place and when the boards go to assembly the company "optimizes" all the bypass caps out of the design. When the boards come back they have strange noise and interference issues and need to send everything back to manufacturing....hope computers don't go that route.


Why wouldn't they? It would be a business goldmine for makers of "consumer" machines: 3/4 of users will think that they just need to buy a new one (more sales), the rest can have the usual "it's a software problem and will be fixed in a future upgrade" line given to them. The "upgrade", of course, never materializes.

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Damn the torpedoes, full speed ahead!

There are those who say I'm a bit of a curmudgeon. To them I reply: "GET OFF MY LAWN!"

:Indigo: :Octane: :Indigo2: :Indigo2IMP: :Indy: :PI: :O3x0: :ChallengeL: :O2000R: (single-CM)


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