guardian452 wrote:But complaining you can't afford a $199 service for a $3000+ laptop is a lot like the people that will drop $800+ on an iphone, complain about the cost of $19 charging cables, and fry their device with a $5 knockoff from the gas station.
For some reason that reminds me of Oracle. If you want to pay for Solaris support (I know, I know, they canned it and Sun hardware recently), it is charged as a percentage of the original selling price for the hardware you want to run Solaris on.
About cheap knockoffs, if the charging cable have published specs (IEEE anyone) and the charging cable fries your phone, shame on the cable manufacturer. Kinda like those cheapo AAA batteries that are just a bit smaller and underpowered compared to the standard.
Raion-Fox wrote:I could definitely afford that level of service on a $2500 laptop but my mother is not of means to do so.
That is a lot like how my roommate drives a Mercedes (not a new one, mind you. A 2002 S class that he got for $2000 and required a new air suspension system to be fitted) and then people are incredulous when they ask to borrow money and he says no. We replaced the sir suspension in his garage from mostly junkyard parts. Just because the car cost $92k new doesn't mean that he doesn't have business driving it because it isn't the cheapest car to work on.
You remind me of an article I read recently about rebuilding the original clutch-operated M62 supercharger used in the earlier SLKs. Bottom line is people found out pretty much all the parts you need to do the deed short of teflon recoating the rotors. If there is a will there is a way.
Someone here talked about the $300 ODBII scanners vs the professional ones. Well, OBDII is a published standard... of sorts. Automakers arm twisted the standards agencies so the standard only covers the very basic stuff, allowing you or your trusty inspection station barely enough info to check emissions. Their argument was their engine + environment management system was so complex that it could not be accessible by ODBII, requiring extra protocols that just happened to be proprietary and secretive. The only way to diagnose their cars would be to buy the, as was put here before, the "professional" grade equipment which in plain English means gear made by a company who paid the exorbitant license to the automakers to access their secretive protocol. There is in fact a drive by automakers to make vehicles that can only be either worked at their dealerships or by the repair shops who can afford the needlessly specialized gear. One example is using bolts whose heads are not standard and require an extra fixture to be attached to the part to remove. Before someone claims that is a necessary price to pay to get modern cars, F1 cars tend to be designed to be worked using standard tools including laptops; perhaps F1 cars are technologically comparable to Amish buggies?
Some of us have to deal with sensitive data liek HIPAA. If you use a computer whose drive cannot be removed, unless the Apple store at the corner with its beautiful and brighter-than-thou Gurus or the Apple repair shop is certified to handle this kind of data, a motherboard issue means the device has to be destroyed. Hard drive problems? Destroy computer. Power connector broken? Destroy. Before you think I am blaming Apple, Microsoft sells a laptop whose hard drive is also soldered on; you can find online guides you print and tape to the laptop that have locations you must drill through the laptop's body before trashing it. Companies like Lenovo, with all of its flaws, offer removable hard drives in all but their consumer tablet-style laptops for a reason.
The average user (at least 80%) really does not care about keeping and updating their computer. They really want an appliance that works better than their microwave oven. Like that oven, if it breaks they will just chuck it out without and regards for what data is in it. Knowing that all of their data is automagically going to the cloud so they do not have to think about where and how to store is a godsend. They want convenience and style; knowing what is inside a computer is for overweight white males with skin problems and no social skills who live on the basement of their parents watching Hentai. The average customer wants only to know what is hip and trendy right now, so they can buy it in hope others think their are as cool as their stuff and will like them. They want what they want right now; they are too busy to wait or understand so someone should just tell them what they need to know in sound bites. And, there are a lot of them, enough that you can make a killing by selling lifestyles instead of products. Ask Apple.
From a business standpoint, Apple is brilliant.